“What is the difference between an Essential levels course and MasterClass level?”
The Essentials level course is a basic, foundation course that emphasizes learning and practice in the fundamentals. In addition to covering the basic concepts, there is ample time for practice and critiquing.
The MasterClass level focuses more on advanced and specialized techniques for professionals who have foundations in Innovation or Moderating. As well, there is considerable emphasis on putting techniques into action with this hands-on advanced level.

“Why do I need training to facilitate an Innovation session?”
Innovation is a creative and expansive way to increase productivity, engage workers and explore new perspectives. It does however require discipline, structure and navigation to accomplish the session objectives. The RDCL Innovation facilitation program is designed to “Train the trainer” to help professionals develop and practice their facilitation skills.

“Why is Professional Coaching a key component of your courses?”
Individuals and organizations who utilize professional coaching experience fresh perspectives, enhanced decision-making skills, greater interpersonal effectiveness, and increased confidence in carrying out their Innovation and Moderating roles. Coaching designs an action plan with accountability for follow-through. Taking a RDCL program means that our Coaching component will keep you on track and ensure you apply your newly acquired skills.

“Who will benefit most from participating in your courses?”
Qualitative research practitioners who want to add a new dimension to their practice; corporate workplace leaders who desire a creative and imaginative skill set to bring out the best in their groups; and advertising and creative managers who desire to freshen up the creative process.

“How do you use the information I provide you when I register for your programs?”
We need certain information to process your registration but it is not sold or traded to direct marketing or selling companies. Your information stays with us, or PayPal, if you register on-line. You can expect a quarterly newsletter and occasional program announcements, but you are welcome to unsubscribe from any of our mailings.